PowerPoint 2010 Help

Monday, August 1st, 2011 76 comments

powerpoint-2010-helpThis part of our PowerPoint Help section is for queries specific to PowerPoint 2010 or PowerPoint 2007.

Are you unsure how to use a certain tool in PowerPoint 2010, or are trying to get round a PowerPoint bug? Here is the place to ask.

Simply leave a comment below and our PowerPoint experts will do their best to solve the problem for you!

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76 Comments to PowerPoint 2010 Help

  1. #1

    Joby Blume

    10:41 am, August 11th, 2011

    This is cheating somewhat – as I work at m62… But I asked the question, and figured others might want to know the answer.

    How do I save a .ppsx file so that I can stop it entering show-mode, and edit it? I just want to save it as a .pptx file.

  2. #2

    John Bevan

    10:54 am, August 11th, 2011

    Chances are if you’re having this issue then you didn’t create the .ppsx file. In which case, make sure it is saved to your PC and then open it via the File menu > Open… (in 2010) or Office button > open (in 2007). The presentation will open up in Edit View, so you can amend it, or resave it as a regular .pptx.

  3. #3


    3:37 pm, August 15th, 2011

    Is it possible to get some of the cool Prezi zoom effects. Workaround or otherwise?

    If not, is this likely to be in the next version of PowerPoint?



  4. #4

    Richard Goring

    8:03 pm, August 15th, 2011

    Hi Joe,

    The answer is yes, but whether you do it, depends upon how much time you have and who is presenting.

    If you have a lot of time and are fairly confident in PowerPoint, you can use a series of animations:
    1. Grow/shrink to give the effect of zooming in an out.
    2. Motion paths to move objects on your slide around. If you create large, oversized complex diagrams then you can move these around the slide and in slide show mode only see the portion that is on the slide at any one time.
    3. Simple transparent object emphasis effects and then additional objects over the top with zoom entrance animations.

    Have a play and see. You can also use slide transitions to achieve similar effects sometimes, particularly the Pan tranistion, which allows you to set the direction. If you use a blank or really plain background, then this can work really well. The following PowerPoint tutorials might help with this one:
    Slide transition – http://www.m62.net/powerpoint-training/powerpoint-animation/slide-transitions-powerpoint-2007/

    Another alternative is using a PowerPoint plug-in. Something like PPTPlex (http://www.officelabs.com/projects/pptPlex/Pages/default.aspx) gives you the opportunity to create content on lots of individual slides and then combine all of these into a navigable diagram that allows you to zoom in and out and take control of where your presentation goes. It’s a very cool tool, but as you would have to download it on every computer that you need to present with, if you have to share your presentation with others, it might be tricky.

    Hope that this helps,


  5. #5


    2:36 pm, September 13th, 2011

    Hi! I have a question about looping slides in a presentation. I have PPT 2010. I am trying to loop a few slides together to display annoucements, then what I want to happen is to be able to hit a button and have the presentation go to the next slide instead of exiting the show. For example I might have slides 1-5 loop indefinately until I intervene and tell the presentation to go immediately to slide 6. Is this possible? If not is there another way to put two presentations together to make it appear that this is happening? Please help!

  6. #6

    Richard Goring

    4:09 pm, September 14th, 2011

    Hi Dawn,

    What you are trying to achieve is certainly possible. First, create your looped slides, by making the slide transition automatically after all animations are completed or after a certain time limit (use the ‘Transitions’ tab on the ribbon and the Timing controls on the right to do this) and also play the entire presentation in a loop (use the ‘Slide Show’ tab and Set Up Slide Show option in the Set Up section – ‘Loop continiously’ is top of the ‘Show options’ in the pop-up menu). Doing this will mean that all of the slides in your presentation cycle through and loop automatically.

    To get to ‘slide 6′, in your example, create a new slide anywhere in the presentation (after your looped content is fine) and hide the slide (right click on the slide thumbnail in edit mode and select ‘Hide slide’ from the pop-up menu). Now, create a small object on any one of the slides (anything is fine), right click on it and select ‘Hyperlink’ from the pop-up menu. Within the Hyperlinking options, you can choose to hyperlink the object to your new ‘slide 6′. This means that when you are in slide show mode, if you click on the object, the slide show will jump to the hidden slide 6, but not normally show it. Simply position the hyperlinked object and copy/paste it onto every slide.

    If you use a group of objects as your hyperlink button, you can’t hyperlink the whole group in one go, but have to hyperlink each component of the group first.

    Hope that this helps,


  7. #7

    Merv Nash

    3:40 am, October 19th, 2011

    PP2010 Animations.
    Try as I might, no matter how I set the animations to play one after the other none of the animation setting do what they say they will do.
    I have imported a number of animations from Presenter media and inserted them into PP.
    I set pic 3 to play after pic 1 and they both play together. I set pic 4 to play with previous and it plays at the same time or is all over before it gets to play even if I set “delay”. I set No matter how I fiddle with these settings they don’t do what I want or they do something else. Sometimes after hours of mucking about I get it to nearly do what I want but this is rediculous.
    Am I stupid or does PP2010 not work with imported pictures?

  8. #8

    Richard Goring

    2:55 pm, October 20th, 2011

    Hi Merv,

    It’s an interesting question, but one that I can’t answer without seeing the file that you are having issues with. Would you be able to send me an example at all? I’ve sent you an email directly requesting the file. Thanks,


  9. #9


    9:12 pm, October 20th, 2011

    How do I apply a transission to only one slide in a presentation

  10. #10

    Jessica Pyne

    8:19 am, October 21st, 2011

    Hi Dawn, you can do this by selecting the slide you wish to apply the transition to, clicking the Animations tab, and then selecting the transition you wish to apply. And that’s it! This will only be done for the slide you have selected.

  11. #11


    12:07 am, November 15th, 2011

    Hi. I need to import graphs from Excel files into PowerPoint 2010, and I need to ungroup everything in the graphs in order to animate specific parts. If I use Paste Special, Enhanced Metafile, I can then ungroup most of the graphs as objects, but sometimes a series or even tickmarks still do not completely ungroup. Is there anything special that I should be doing while importing the graph that I am not? Or, is there something specific that I should be doing first in Excel to the graph before I try to copy it into PPT?

  12. #12

    Richard Goring

    3:50 pm, November 15th, 2011

    Hi CLB,

    Unforetunately, if you want to animate your graph in a special order, then you’ve got the right process – it just has limitations. In some instances, there are groups within groups, so you might want to try ungrouping any objects that appear to be stuck together, which might help.

    Otherwise, could you alter the way in which the graph is created (i.e. use simpler tick marks) so that the grouping issue doesn’t occur?

    Another alternative is to put new PowerPoint objects over the tick marks, so that the PowerPoint objects appear first and then the tick marks underneath (along with any lines). This leads down the road of redrawing the graph and tracing over the Excel import, which is much more time consuming, but does mean that your graph will work exactly how you need it to,


  13. #13


    1:13 pm, November 22nd, 2011

    Hi there
    My client has embedded their company font into their PPT presentation but are finding that when they view it on different computers it is not appearing correctly and the font is lost. I’m assuming this is because the computer they are trying to view it on does not support the font? Is there any way around this as they really would prefer to use their font and not a standard system one. Will this also depend on which verison of PPT is being used? thanks

  14. #14

    Jessica Pyne

    11:49 pm, November 23rd, 2011

    Unfortunately the only way to get round this is to either download the font onto each computer that the presentation will be run on, or to convert the presentation into an online format (such as Brainshark) and view it this way. PowerPoint version shouldn’t affect this – it’s whether or not the individual computer has the font.

  15. #15


    5:20 pm, December 4th, 2011

    When doing a slide that has various entrance animations within it, I am getting a strange effect when I add an emphasis animation such as underline or a color change to a slide with an entrance animation.

    That effect is that the original slide with the entrance animation which should not be seen when the slide opens and should only appear when you reach that part in the timeline, is in fact opening with that slide showing and not hidden…of course I can overcome that problem by adding more animated shapes like lines for the underline, but that also clutters up the animated window with a lot of unnecessary animations…is there a work around to use emphasis animations in combination with entrance animations, or is that just one of those issues we have to live with? Thank you…

  16. #16

    Richard Goring

    1:15 pm, December 8th, 2011

    Hi Rick,

    Your problem may be in the order of the animation on the timeline, if I understand your problem correctly. If you have two animations set to happen together on the same object e.g. an entrance and emphasis animation, PowerPoint will act on the first one in the list (at the top) before the other (at the bottom). This means that you always need to have entrance animations on top/above all other animation effects, despite both being played at the same time.

    Does this answer your question?


  17. #17


    9:21 pm, December 15th, 2011


    I am having trouble stacking (or overlaying) my photos. My goal is to take one photo, blur the background in one and elimate the background in the other, and then overlaying the second photo to the first one. In turn, creating the ‘blurred background’ effect. But, when I try to cut or copy and then paste to the first slide, another inserted slide is created instead. What am I doing wrong?

  18. #18

    John Evans

    5:57 am, December 18th, 2011

    I created a presentation including sound in Powepoint 2010 running under Win7. This worked OK. Trying to run the same presentation on a labtop running Powerpoint 2007 under Win XP, the slideshow ran OK but there was no sound. Any Ideas?

  19. #19

    Jessica Pyne

    10:55 am, December 19th, 2011

    Hi Leslie,

    What command are you using to copy and paste the photos? Are you making sure that you have only selected the photo you want to copy when you hit Ctrl+C, rather than the slide itself? If you can provide us with more details, we’ll look into this for you!

  20. #20


    2:00 am, December 20th, 2011

    Hi! Can anyone answer my question? When I go to choose a design for my slides, none of the names for the built-in themes show up. The same thing happens when I try to choose a specific color too! If anyone knows what I can do I would REALLY appreciate it, this is driving me crazy! Thanks!

  21. #21

    Jessica Pyne

    11:46 am, December 21st, 2011

    Hi John,

    This could be caused by quite a few things. It may sound obvious but first we need to rule out that the problem isn’t the laptop – does it normally play music and sound with no problem? Has it had any issues with other sound files?

    What format was the sound file attached to the PowerPoint? Does the sound file play correctly in the media player alone?

    If we rule these things out it probably suggests a compatibility issue, but we can’t be clear until we receive further details.

  22. #22


    9:35 pm, December 27th, 2011

    Can I animate a dot that would appear on a map and move along a route leaving a trail (line) behind it so when the dot gets to the “finish line” the line is still there?

  23. #23

    Jessica Pyne

    1:05 pm, January 3rd, 2012

    Hi Annette,

    There isn’t a single animation that would do this automatically, but you could do this using two separate animations. First, draw a ‘Line’ to serve as the trail. You can edit this to consist of dashes if you like. Then select the Appear>Wipe from Left animation for this line (if it runs left to right).

    To have your dot move along the same line, simply add a Motion Path>Draw Custom Path animation and draw along your existing line. Then set this animation to occur ‘with previous’. You will have to experiment with timings to get it just right, which can be a little fiddly, and you might find it useful to uncheck ‘Smooth Start’ and ‘Smooth End’ from the Motion Path > Effect Options menu.

    Of course, you could just have the line Wipe across without the dot, if you want an easier option! Hope that this helps.

  24. #24


    12:21 am, January 15th, 2012

    I enjoyed reading yor web.
    I did not see any q’s like what I a=want to ask.

    How do you move (transition) to next slide after showing a video clip? When the video is done it will start again and will not move to the next slide.



  25. #25


    6:40 pm, February 16th, 2012

    I was given an automatic powerpoint presentation. How do I open it up so I can edit it?

  26. #26

    Jessica Pyne

    9:33 am, February 20th, 2012

    Hi Mitchell, it sounds like you were sent a read-only PowerPoint file, in which case you will not be able to edit it. If you wish to do so, you should contact the person who sent it to you and ask for an editable version.

  27. #27

    Simon Hughes

    5:34 pm, May 3rd, 2012

    Hi, why does the “Effect Options” not allow me to enter a custom value on the “Amount” diolog box on the spin animation (PowerPoint 2010). I need to get a scale to “tilt” 10 degrees.

  28. #28


    1:19 am, June 4th, 2012

    I have Powerpoint 2010. I am using new Acer netbooks in several classrooms to show the same presentations. Some of the embedded videos in a few of the classrooms do not sync with the audio. When I pull the video from the file instead of clicking on the slide the sync is better but not perfect. Any ideas?

  29. #29


    1:34 pm, June 5th, 2012

    If we are having any custom themes or templates created for powerpoint, is there a way by which we can embed those themes along with the presentation while sending it to others. So that when the presentation is opened on some other system where the theme is not installed we can view the presentation along with the theme desired.

  30. #30


    9:24 pm, June 12th, 2012

    Having saved a power point presentation as a video (.wmv) how do I get the video to play again and again continuously as a loop?

  31. #31


    8:50 am, June 15th, 2012


    I actually have the 2011 version of powerpoint. I downloaded one of your template for a map of Europe. I was wondering if you had a tutorial or could explain how to edit the map in terms of colors, labels, etc.


  32. #32

    Jessica Pyne

    1:31 pm, June 15th, 2012

    Hi Theresa,

    I’m afraid that we don’t currently have a specific tutorial on how to edit these slides, but it is certainly something we will now consider! We do, however, have more general tutorials on m62.net that you may found useful. Our Grouping Objects PowerPoint Tutorial and Formatting Autoshapes PowerPoint Tutorial are specific to PowerPoint 2007, but should enable you to grasp the basic skills you require to edit these slides, as PowerPoint 2007 and 2010 are very similar in terms of layout and use. For PowerPoint 2010 specific tutorials that provide an overview of the latest version, please visit the PowerPoint 2010 section of the website.

  33. #33

    Beverly Boyd

    9:36 pm, September 22nd, 2012

    I have a powerpoint 2010 presentation. I have set it up so that the slides advance automatically after 8 seconds. This seems to work. I have added an audio file and placed the icon on the first slide but when I click on the audio the slides won’t advance. If I manually change the slides the music quits. How can I have both happening at the same time?

  34. #34

    Mark Bullock

    10:34 am, September 24th, 2012

    Hi, thanks for getting in touch!

    This is a fairly simple issue to resolve in 2010 and shouldn’t take long too fix. On the first slide you should see a small, grey speaker icon – the audio file you’ve inserted. Click the icon to select the audio file and you should see the control bar for the audio file appear below it as well as a new ‘Audio Tools’ section of the ribbon along the top of the window (highlighted in blue).

    This Audio Tools section consists of two tabs – Format and Playback. Select the ‘Playback’ tab and locate the ‘Start’ drop down menu (around two thirds of the way across the tab, next to the volume indicator). From this menu, you should see an option that reads ‘Play across slides’. Selecting this option will allow your audio to continue playing beyond the duration of the slide and across the rest of your deck.

    If you have any problems, please get in touch.



  35. #35


    10:47 pm, October 11th, 2012

    I have a color power point 2010 presentation, which is 175 slides long. I know how to print this out to make it grayscale and 44 pages (4 slides per page) but what I want to do is SAVE it as a 44 page long ppt (4 sides per page) in grayscale. Reason being, I want to insert it into a word document. I have printed out the ppt onto 44 pages, scaned it to a pdf, saved it, then inserted it into my document but it is grainy and a bit distorted. I know if I insert a ppt into my document, it is clear, like a photo has been inserted. This is the quality I am looking for. But again, I do not want to insert 175 pages. I would like to insert a powerpoint that has been made grayscale and 4 slides per page (44 pages). Is there a way to save my 175 slide/page power point to a grayscale 44 page document? Thank you.

  36. #36

    Jessica Pyne

    10:38 am, October 17th, 2012

    Hi Cathleen,

    One of our designers is looking into this for you – we hope to have an answer with you by the end of the day.



  37. #37

    Jessica Pyne

    10:48 am, October 17th, 2012

    Hi Cathleen,

    This can be done but it requires downloading a third party software. Would you like to send us the document so that we can save it in the correct format for you? If so, please send the file to ‘info@m62.net’ with the subject ‘PowerPoint 2010 Help – pdf’ and we’ll get this back to you.

    Thank you,


  38. #38

    Tom Schulte

    4:38 pm, November 11th, 2012

    I am trying to make a spinning wheel for a game I am created on PowerPoint. I have the wheel made with it’s values and when I go to “animations” / “amount” it gives me choices (Quarter spin, Half spin, Full spin, Two spins and Custom. It defaults on Full Spin. I want custom so I can direct the wheel to stop at different values on different spins. I have tried to select “custom” and it won’t select. The check mark stays next to “Full Spin” or whatever it was set to. I have changed the value manually in the custom box that is next to where it says “custom”. When I say OK it just defaults back to one of the other coices. No matter what I do I can get custom spin to work. A follow problem I am having is that even when I set it on one of the options (like Full spin) and go into presentation mode, it won’t respond on a “click”. I would be thankful for any ideas you can give me to resolve my problems?

  39. #39

    Jessica Pyne

    9:27 am, November 12th, 2012

    Hi Tom, I’ve passed your query onto our design team and will post back here when they have a solution for you!

  40. #40

    Jessica Pyne

    10:32 am, November 12th, 2012

    Hi Tom, I’ve now had a response from our design team:

    This is a sneaky one and caught us out for a while. The secret is to press return once you have inputted the custom value into the spin box. This will confirm your selection and register the custom spin with the animation. As you mention, simply pressing OK will not take account of any changes you make. Annoying but easily solved!

    As far as your other problem, I’m not sure why the animation wouldn’t be activating on a click as that is the default state. Could you perhaps give us more info and hopefully we’ll be able to help?

  41. #41

    Tom Schulte

    4:21 pm, November 12th, 2012

    Hi Jessica,
    Great job on solving my custom “spin” problem. Who whoulda thunk you would have to press return to make that happen. The design team rocks! I don’t know what else to say about the spin annimation not activating on a “click”. It says it is on “click” but when I go into the presentation mode nothing happens when I click. Would it matter that I don’t have an “entrance” on my object? Can’t the annimation work on an “emphasis” command by itself in presentation mode? It seems like everything is set where it is suppose to be. It just doesn’t work. That might not be enough specific information to give your super sleuths a good chance at a solution but that is where it is at.
    Thanks for your help,

  42. #42

    Tom Schulte

    4:28 pm, November 12th, 2012

    Since I posted my last comments … I opened a new PowerPoint presentation, copied my “spinner” wheel from the one I had been working on and pasted it into the new presentation. WALLA! The spinner works when I “click” in presentation mode. I have no idea what was going on in the other presentation but it doesn’t matter for what I am doing and the “click” problem seems to be solved. Thank you and the design team for your help. I was really out of ideas.

  43. #43

    Jessica Pyne

    9:37 am, November 13th, 2012

    Hi Tom,

    Glad that you’ve managed to solve the problem! Please head back if there’s anything else!

  44. #44


    7:04 am, December 28th, 2012

    Can i move to different part of same slide after making maximum zoom in powerpoint 2010? pls let me know as soon as possible

  45. #45

    Jessica Pyne

    3:04 pm, January 16th, 2013

    Hi Rakesh, sorry it’s taken us so long to get back to you, but this has been a very busy time for us! I passed your query onto our design team but they’re unsure what exactly your issue is. Is this related to animation, or to the way you view a slide? If you can get back to us with more details we’ll take a look into this for you.

  46. #46


    4:05 pm, March 11th, 2013

    I recently discovered that simple “uncover” slide transitions created in PowerPoint 2003 undergo a change when the file is opened in PowerPoint 2010.

    The transition that’s being used is “Uncover Left-Up”. In PowerPoint 2003, it is simple and straightforward, but PPT 2010 adds a tilting and shrinking effect, slightly before the “left-up” motion. If you go through the slides quickly, they can make you seasick. I looked in vain for a setting in PPT 2010 to tone down the effect.

    It looks like my only option is to remove the transitions altogether, but correct me if I’m wrong.

  47. #47


    6:06 am, March 13th, 2013

    I have a screenshot of a program that has several areas i would like to highlight/grow or emphasise in succession to talk about the features. How do i do this?

  48. #48

    Jessica Pyne

    4:56 pm, March 13th, 2013

    Hi Deb, there are a number of ways you can do this. You might find the following tutorials useful: Highlighting Objects and Grow/Shrink Animations. The tutorials are specific to PowerPoint 2007 but PowerPoint 2010 runs on a very similar format.

    If you have any specific questions or encounter any difficulties after watching these tutorials, please get back in touch!

  49. #49


    7:37 pm, March 17th, 2013

    I’ve been trying to embed a video from youtube into the powerpoint presentation and it goes in but afterwards I can’t view the video. On my computer it says something about needing to download the new adobe but I think that it is already downloaded. I’m not sure if you can help because I don’t know if the problem is just because of Adobe. I hope you can though.

  50. #50

    Mark Bullock

    9:45 am, March 21st, 2013

    Hi Barbara,

    Microsoft refreshed all of the slide transitions in PowerPoint 2010 in an attempt to make everything more ‘dynamic’. This included adding animations to existing transitions that weren’t present in earlier versions as well as adding some entirely new options.

    Unfortunately there’s no way to re-create the ‘Uncover’ animation exactly as it was in PP2003. We would instead recommend, and use ourselves, a simple fade transition. When creating slides it’s important to remember that it’s the content that should be speaking the loudest, not the animations used. A simple fade allows a smooth transition that won’t risk breaking the audience’s attention and taking them out of a receptive state.

    FYI It doesn’t look like you’re subscribed to the thread so I’ve also emailed this to the address supplied.

    Senior Designer @ m62

  51. #51

    Harry Wilson

    9:16 am, March 22nd, 2013

    Hi Zoey, that sounds like an adobe problem. I suggest uninstalling then reinstalling the latest version. Thanks

  52. #52

    james kirby

    4:48 pm, May 22nd, 2013

    Hi ya,

    I’m trying to produce a catch phrase style presentation for a best man speech. The idea is to have a grid with captions on, when the bride or groom correctly answer a question given to them, they get to pick which box to open. Once the box is open it reveals a picture behind it. I will then tell the story of the picture, once finished, I want to click again and that small picture will disappear the same way, it will then reveal part of a picture behind both grids.

    Ive got the main picture, then a grid of photo’s and a grid of captions. But I cannot control the affect, so when I go to slide show, it runs through via the click on the mouse, but in an order controlled by power point.

    Basically, I want to be able to pick the box myself randomly during the slide show as and when the bride or groom select a box to veiw?

    Sorry it is a bit long winded, but, needed to make sure you know exactly what I’m trying to achieve.



  53. #53

    Jessica Pyne

    10:49 am, May 28th, 2013

    Hi James,

    Thanks for getting in touch – we’ve responded to you via email!


  54. #54


    9:09 am, May 30th, 2013

    I am trying to print an party invite in PPT2010. I want to print it two slides to a page (i.e. A5 size but on an A4 piece of paper), but for each slide to fill the maximum space. however, I have a lot of white space around the slide when I print it – I have gone into master settings but any changes (including custom) still dont fill the page. any help gratefully received.

  55. #55

    Harry Wilson

    12:18 pm, May 31st, 2013

    Hi Claire, I’ve passed this onto one of our designers – should have a response for you ASAP! Thanks

  56. #56


    9:34 am, June 1st, 2013

    thanks Harry

  57. #57

    Mark Bullock

    1:14 pm, June 5th, 2013

    Hi Claire,

    Unfortunately, as PowerPoint is intended primarily for projection, its print options are extremely limited. After trying a few different approaches, we don’t believe there’s a suitable method to achieve the results you’re looking for from within PowerPoint.

    Possibly the best option available would be to save each slide out as a JPG and print these out from Windows or a dedicated image editing application – this will afford you more control over the print options.

    To do this, go to file>save as in PowerPoint. From the Save As dialogue box, click on the ‘file type’ drop down menu (near the bottom) and select ‘JPEG’. This may take some time depending on the size/number of slides, but will eventually save out each slide as an individual image file which you can then edit and print out as you would any other picture.

    Hopefully this helps but if you’ve got any other questions, please let us know!


  58. #58


    9:47 pm, July 10th, 2013

    I have only an “beginner” level of expertise with Powerpoint, and am wondering how to save just a portion (13) of slides that are in a larger (60) slide show? The file is a multi-departmental presentation, and for use within my Dept., it is easier to just have the 13 that pertain to us. How would I go about saving just the first 13 out of 60? I can’t find an easy way to either “cut and paste” the ones I want, or
    delete the ones I don’t…much harder than doing such in Word.

  59. #59

    Mark Bullock

    9:27 am, July 11th, 2013

    Hi Mark,

    The easiest way to achieve this is to first ensure you’ve saved out the file as a NEW file (e.g. Presentation_Slides_1_to_13.pptx). Once this is saved as a completely separate file from the original 60 you are ready to trim the file down.

    In the slide organiser (the column of thumbnails on the left of the screen) select slide 14, hold down shift and select slide 60. This will select all slides in the back end of the presentation. Click the delete key and you should be left with just slides 1-13. Click save and you’re done! :)

    Kind regards,

  60. #60


    11:14 pm, July 11th, 2013

    Thanks, Mark;

    Once I knew the correct steps to take, it was pretty easy to do. “Moving towards
    the intermediate skill level,” thanks to you!


  61. #61


    4:05 am, August 30th, 2013

    I was told PP 2010 would play wmv video files. It plays some of them; others it plays for a few seconds and then freezes, telling me there’s a problem. All the wmv files play fine in Windows Media Player. Please tell me what to do.


  62. #62

    Harry Wilson

    9:32 am, August 30th, 2013

    Hi Douglas, This could be a couple of things. I’ve asked one of our designers to look into this and they will get back to you ASAP. Thanks

  63. #63

    E. Smela

    10:45 pm, September 25th, 2013

    I hope this is an easy question to answer. I have created my own toolbar in Powerpoint that has everything I want on it. When I touch a piece of text or a drawing object, I do not want it to go to the contextual toolbar, but want to say on my own tab. How can I stop the program from automatically going to the contextual toolbar? If that is impossible, then would I be able to include some VBA code to create a keyboard command to go back to my own tab, so that I don’t need to move the mouse and click?

    Otherwise, I will need to personalize the contextual ribbons, re-doing the work I did on my own ribbon.

    Thanks in advance for any advice.

  64. #64

    Harry Wilson

    9:26 am, September 26th, 2013

    Hi, thanks for your question. This is a tricky one – What I would advise you doing is to look into macros. A macro will ‘record’ a sequence of events and can then run that sequence again at your command – I hope this helps.

  65. #65

    E. Smela

    2:13 pm, September 26th, 2013

    My understanding was that the new Powerpoint 2010 will not record macros – it was among the capabilities they removed. I’ve read that it was last seen in 2003, from which I just switched.

  66. #66

    Harry Wilson

    10:38 am, October 2nd, 2013

    Hi E, I’ve passed this to a designer to look at

  67. #67

    E. Smela

    4:18 pm, October 2nd, 2013

    OK, thanks!

  68. #68

    Mark Bullock

    9:35 am, October 3rd, 2013

    Hi Douglas,

    Sorry for the late reply. Videos are notoriously problematic in PowerPoint. Recent versions have become much better at handling them, but there are still a number of things that could be causing your issues.

    My first suggestion would be to make sure the issue is within the program and not the videos themselves. Check if the videos run ok outside of PowerPoint in a separate media player.

    Next, check the videos are correctly embedded in the presentation rather than just linked (a misplaced video file or altered file path will break the link). The best way to do this would be to re-insert the videos that are not playing using the embed option.

    If the videos run elsewhere, my next suggestion would be to make sure all the videos are encoded using the same method. If some of them play and some don’t, chances are they were created using different codecs which may be incompatible with PowerPoint.

    Lastly, there’s a chance the performance of the system they’re being played on might not be able to handle videos if they are of a particularly high quality. Have you tried playing the presentation on another system?


  69. #69

    Mark Bullock

    9:35 am, October 3rd, 2013

    Hi E,

    Interesting problem and one I’ve not come across before. Can I just get some clarification – you’ve created a custom tab in the ribbon and when you click on a slide element, the ribbon switches away from your new tab to the contextual tab?

    I can’t immediately replicate this in PP2010. When I select an object – picture, text, chart etc. – the relevant contextual tab becomes available on the end of the ribbon but ode s not become active, but rather highlighted and ready for selection when you need it.

    Some more info may enable me to better help out!

    Kind regards,

  70. #70

    E. Smela

    3:57 pm, October 3rd, 2013


    You raise an interesting point. On a colleague’s machine PP doesn’t switch, either. However, mine switches tabs all the time. I wonder if there is a setting somewhere that controls this?

    Unfortunately, I don’t know VBA, and can’t find online a discussion of the necessary code to switch tabs. (I recently added a dedicated button for animation “appear”, which is great, based on code I found.)

    Also, it seems to be impossible to add one’s one keyboard shortcuts (possible in Word) without a third-party add-on. Is that correct?

  71. #71

    Mark Bullock

    4:16 pm, October 7th, 2013

    Hi E,

    As far as I’m aware there’s no setting to control the focus of tabs. Having tested a few of the machines in our studio, I believe the default state is to not switch.

    Perhaps there’s a third party piece of software / hardware that could be redirecting the focus? I know that some tablets and mice can redirect the window focus, perhaps something similar could be affecting your tab focus?

    Kind regards,

  72. #72


    4:32 pm, October 7th, 2013


    Thanks for looking into this. The focus is switching, I have now found, in ALL of my Office programs.

    I’ll hunt around and see what I can find out about that.

  73. #73


    4:08 pm, November 14th, 2013

    I have created a powerpoint presentation in PP2010 with an index and several custom slide shows to run at a “kiosk”. Each custom slide show has the “play and return” button selected. Each slide within the custom slide show is set to transition to the next slide based on time. The problem I have is that the custom slide show just repeats in a loop instead of returning to the index. If I remove the timing function on the last slide to require a mouse click, the custom show will then return to the index. Is this a “feature” or a “bug” that has a work around?
    Regards, Mike

  74. #74

    Harry Wilson

    10:38 am, November 21st, 2013

    Hi Mike, I’ve referred this to a designer. He will get back to you asap – Thanks!

  75. #75


    6:52 pm, February 8th, 2014

    I have created a slide show on which I have three different audios (songs) playing throughout. The music has been trimmed to fit a number of slides. The audio plays correctly on the individual slide, with the trim and fadings, but on the playing of the presentation, the song reverts back to the original length without trims and fadings. How can I fix this?

  76. #76

    Pleasanton Lawyer California

    8:20 pm, March 31st, 2014

    Good way of telling, and good pargraph too get information concerning my presentation focus, which i am going
    to deliver iin academy.